Last Updated: September 2026
At Gandhmula.com (“Gandhmula”, “we”, “us”, or “our”), we respect your privacy and are committed to handling your personal information responsibly.
This Privacy Policy explains what personal information we may collect, why we collect it, how we use and share it, and the choices available to you when you use Gandhmula.com or contact us.
This Privacy Policy applies to information collected through our Website and through interactions relating to your use of our services.
1. Information We Collect
We may collect information that you provide directly to us when you use our Website or interact with us.
This may include:
Information you provide when placing an order
- Name
- Mobile number
- Email address
- Shipping address
- Billing details
- Order details
- Information necessary to process your purchase
Information you provide when contacting us
If you contact Gandhmula through email, WhatsApp, phone, or other communication channels, we may collect the information you provide during that interaction.
This may include your name, contact details, order number, and details of your enquiry or request.
Payment-related information
Payments may be processed through third-party payment service providers.
Depending on the payment method used, the relevant payment provider may collect and process payment information required to complete the transaction.
We do not intend to collect or store complete payment-card information on our own systems where that information is handled directly by the payment service provider.
Technical information
When you access our Website, certain technical information may be collected automatically by the Website, hosting infrastructure, or service providers used by us.
This may include information such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of access
- Referring source
- Basic Website usage information
The exact information collected may depend on the technology and services used by the Website.
2. How We Use Your Information
We may use personal information for purposes such as:
Processing and fulfilling orders
To:
- Process your order
- Confirm your purchase
- Arrange delivery
- Contact you about your order
- Provide order-related support
- Handle eligible returns, replacements, or refunds
Customer support
To respond to enquiries, complaints, requests, and other communications you send to us.
Website operation and improvement
To maintain, operate, secure, and improve Gandhmula.com and to understand how the Website is being used.
Security and fraud prevention
To help detect, investigate, and prevent fraudulent, unauthorized, or suspicious activity.
Legal and regulatory requirements
To comply with applicable laws, regulations, legal processes, or lawful requests from government or regulatory authorities.
Marketing communications
Where permitted by applicable law and where appropriate consent or another lawful basis exists, we may use your contact information to send promotional communications about Gandhmula, including information about products, offers, and promotions.
You may opt out of promotional communications using the available unsubscribe mechanism or by contacting us.
3. When We Share Your Information
We do not sell your personal information as a standalone product.
We may share relevant information with third parties where reasonably necessary to operate our business and provide services to you.
These may include:
Delivery and logistics providers
We may share information such as your name, phone number, shipping address, and order information with delivery or logistics providers so that your order can be delivered.
Payment service providers
Payment information may be processed by third-party payment gateways or payment providers to complete and verify transactions.
Technology and service providers
We may use third-party providers that support functions such as website hosting, communications, security, technical infrastructure, or other services required to operate Gandhmula.com.
Legal and regulatory authorities
We may disclose information where required to do so by applicable law, legal process, court order, or lawful governmental or regulatory request.
Business transfers
If Gandhmula or its business assets are involved in a merger, acquisition, restructuring, sale, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.
4. Cookies and Similar Technologies
Gandhmula.com may use cookies and similar technologies.
Cookies may be used to support Website functionality, remember certain preferences, improve the user experience, and understand Website usage.
Some third-party services used by the Website may also use cookies or similar technologies.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some Website functionality.
5. Marketing Communications
We may send promotional communications through channels such as email, SMS, WhatsApp, or other communication methods where permitted.
These communications may include:
- New product announcements
- Offers and promotions
- Discounts
- Other marketing information from Gandhmula
You may opt out of promotional communications at any time by following the applicable unsubscribe instructions or by contacting us.
Please note that opting out of promotional communications does not necessarily stop important service-related communications, such as messages concerning an order you have placed or a support request you have made.
6. Data Security
We take reasonable measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of information.
Where third-party service providers process information on our behalf, their handling of information may also be subject to their own terms and privacy practices.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
- Processing and fulfilling orders
- Providing customer support
- Maintaining business and transaction records
- Preventing fraud and misuse
- Resolving disputes
- Meeting applicable legal, accounting, tax, or regulatory requirements
When information is no longer required, it may be deleted, anonymized, or securely disposed of, subject to applicable requirements.
8. Your Privacy Choices
Depending on applicable law, you may have certain rights and choices regarding your personal information.
These may include the ability to:
- Request information about personal data held by us
- Request correction of inaccurate information
- Request deletion of information where legally permitted
- Withdraw consent where processing is based on consent
- Opt out of promotional communications
- Raise a privacy-related complaint or request
The availability and scope of these rights may depend on applicable law and the nature of the information and processing involved.
To make a privacy-related request, contact us using the details provided below.
We may need to verify your identity before processing certain requests.
9. Children’s Privacy
Gandhmula.com is not specifically intended for children.
We do not knowingly seek to collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the matter and take appropriate action where required.
10. Third-Party Websites and Services
Gandhmula.com may contain links or integrations involving third-party websites or services.
Third-party websites and services operate independently and may have their own privacy policies and terms.
Gandhmula is not responsible for the privacy practices of third-party websites or services that are outside our control.
We recommend reviewing the relevant privacy policy before providing personal information to a third party.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, Website functionality, technology, services, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date shown at the top of this page.
We encourage you to review this Privacy Policy periodically.
12. Privacy-Related Complaints and Requests
For questions, requests, or complaints regarding the handling of your personal information, please contact us:
Gandhmula
Email: info@gandhmula.com
WhatsApp: +91 7669933182
Website: gandhmula.com
When contacting us regarding a privacy request, please provide sufficient information for us to understand and process your request.
13. Contact Us
For any questions regarding this Privacy Policy or the way Gandhmula handles personal information:
Email: info@gandhmula.com
WhatsApp: +91 7669933182
We will review privacy-related requests and respond in accordance with applicable law.